We accept a variety of payment methods including Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, Google Pay, Apple Pay, and Klarna.

We accept a variety of payment methods including Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, Google Pay, Apple Pay, and Klarna.

What are the payment options?

Absolutely, your payment information is secure. We use industry-leading encryption and fraud prevention tools. We do not share your financial information with any third parties without your consent. Additionally, our payment processors are set up to

Absolutely, your payment information is secure. We use industry-leading encryption and fraud prevention tools. We do not share your financial information with any third parties without your consent. Additionally, our payment processors are set up to securely handle your payment information according to international PCI compliance standards. Your security and privacy are our top priorities.

Is my payment information secure?

If you're encountering issues with your payment, here's what those error codes might mean:. - Do not honor: Your bank is unwilling to accept the transaction. You'll need to contact your bank for more details regarding this generic decline. - No Accou

If you&apos;re encountering issues with your payment, here&apos;s what those error codes might mean: - Do not honor: Your bank is unwilling to accept the transaction. You&apos;ll need to contact your bank for more details regarding this generic decline.- No Account: The card number you entered is not on file with your bank. You&apos;ll need to contact your bank.- Transaction not allowed: Your bank is declining the transaction for unspecified reasons, possibly due to an issue with the card itself. You&apos;ll need to contact your bank or use a different payment method.- Processor Network Unavailable: This response means there&apos;s an error with our payment gateway, but don&#x2019;t worry, we&#x2019;ll let you know of any issues and let you know once it&#x2019;s fixed. If you receive an error code that&apos;s not listed above, please reach out to us.&#xA0; Additional Charges: If you&#x2019;re shopping from outside the USA, there&#x2019;s a small chance you could be charged an International Banking fee by your bank (not by us). Unfortunately, there&#x2019;s nothing we can do to remove these International Banking Charges; we wish we could! These charges (usually between 2-3%) are occasionally added to orders when a person&#x2019;s bank is registered in a country where we aren&#x2019;t registered. Most banks will allow this kind of transaction without charge, but unfortunately not all. So it&apos;s always best to double check with your bank if you&apos;re unsure.

What should I do if I have payment queries (error codes/ additional charges)?

Stay on top of your deliveries with ease through our self-service support. Manage and track your orders instantly.

If you have any questions or issues, please reach out to us for assistance. Our team is dedicated to providing you with the support you need to resolve any concerns you may have.

Store

Icemob

Payment & Promos

What are the jewelry pieces made from?

Are your products made out of real gold?

What distinguishes CZ stones and Moissanite from traditional diamonds

Do the pieces pass diamond testers?

How do these look in person?

Can I wear my jewelry 24/7?

Can I get my jewelry wet? Can I swim with them?

How should I take care of my jewelry?

Will these pieces turn green?

How are the jewelry pieces packaged?

When will you be restocking an item that’s out of stock?

What should I do if my jewelry breaks or gets damaged?

How does the lifetime guarantee work?

What’s your 30-day money-back guarantee?

Who is Icemob?

Product

When will my order be shipped?

How does my order ship

How do I track my order?

Do you ship internationally?

US Delivery Times

International Delivery Times

For international orders, do I have to pay import taxes?

What should I do if my delivery is delayed?

What should I do if there is a failed delivery?

My order's tracking number says it was delivered but I did not receive it. What should I do?