What should I do if there is a failed delivery?Updated a year ago

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver, invalid instructions) or if the customer refuses to collect the package, the package will be returned to the sender (Ice Mob) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.