We're extremely excited for you to receive your order and upgrade your style. Our ice may take some time to arrive. Orders are shipped from our US fulfillment center in Chicago. Once an order is placed, our team starts packing so we can't cancel or m
Depending on where you live, your order may be shipped via UPS or USPS. Your ice will be packed in a custom bubble mailer, with our signature Icemob box and leather pouch included. All your items will be shipped together. Please email us if you belie
You can track your order using your order number on our tracking page. Once you enter your order number, you will be able to see the status of your shipment, from the time it leaves our warehouse until it reaches your doorstep. It's an easy and conve
Yes, we do ship internationally. We aim to bring our beautiful jewelry to customers around the globe. Whether you're in the United States or anywhere else in the world, you can order from us and receive your pieces right at your doorstep.
(Free For Orders Over $100 USD). Standard Delivery (3-6 Working Days): $5.95. Express Delivery (1-3 Working Days): $14.95. Orders placed after 1pm CT will be shipped the following working day
Canada Delivery. (Free For Orders Over $100 CAD). CA Standard Delivery (7-14 Working Days): $5.00CA Priority Delivery (1-2 Working Days): $35.00. Australia / New Zealand Delivery. (Free For Orders Over $103 AUD). AU Standard Delivery (14-21 Working D
When ordering outside of United States of America, the recipient is responsible for assuring the product can be imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destinat
While we work diligently to ship your orders on time, due to high demand, occasional delays might happen. If you find that your delivery is delayed beyond your expectations, please don't hesitate to contact us at [email protected]. We'll do our best
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver, invalid instructions) or if the customer refuses to collect the
Although UPS / USPS are effective logistics companies, mistakes and accidents can happen. Sometimes, a package will be marked as delivered by the shipping carrier prematurely. If you receive the delivery email but have not received your package, here